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Developing rapport course for Dental Practitioners

Speciality Classification
Oral Health
Location
Online
Delivery
Online
Duration
25 minutes
Subject matter expert
eLearning for Healthcare
Provider
eIntegrity
Endorsed By
Faculty of Dental Surgery, elfh, NHS

This session will cover the importance of developing rapport with patients.

Learning objectives

By the end of this session you will be able to:

  • list and demonstrate the skills required for effective rapport building
  • identify why these skills are important in dental practice
  • list the advantages of non-verbal communication

Being able to build rapport with patients through good communication skills is, therefore, one of the keys to running a successful dental practice.


PRM123
Instructors / Speakers
Mike Busby,
Trainer with Denplan

Mike was a Principal in a large practice in Buckinghamshire from 1976 until 2006. Mike has worked as a trainer with Denplan since 1990, developing and delivering training courses, with particular interest in the audit and promotion of oral heath and the leadership and governance of dental practices. Mike is now also an Honorary Lecturer in Primary Dental Care at Birmingham Dental School. He is researching an MPhil on ’Measuring Success in Dental Practice’ at the University.

Delivery
Title
Developing rapport course for Dental Practitioners
Speciality Classification
Interest Areas / Topics Covered
-- DENTAL --
Location
Provider Type
Education Provider
Duration
25 minutes
Location
Online
Reference
01_09
Access Duration (in months)
12
Programs this course belongs to
Modules this course belongs to
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