Errors and Experiences in Healthcare course for Management and Administration

This session describes the types of error encountered in healthcare settings, ways of identifying errors, and how to prevent errors occurring. It also supports the development of leadership in clinical settings.

Learning Objectives

By the end of this session you will be able to:

• Explain what is meant by patient safety and clinical errors
• Categorise the types of clinical error that can occur, identifying those most likely within your own area of work
• Describe local and national processes for managing safer care
• Identify where the clinician can play a lead role in promoting safer care (using a case study)
• Identify learning which may arise from clinical errors (whether by self or others)
• Identify how, through demonstrating leadership, you will address issues in the future