Profile

Tallangatta Hospital and Tallangatta & District Care Centre Inc merged as one organisation on the 1st July, 1997. This resulted in the integration of Bolga Court Hostel, managed by the Tallangatta and District Extended Care Centre Inc, into the management structure of the existing hospital complex.

In November 1999 Tallangatta Hospital underwent a name change to become known as Tallangatta Health Service.

With the acceptance into the Healthstreams program, Tallangatta Health Service extended its service provision to the community by introducing community based services including home and Community Care Services.

ACUTE CARE 
Tallangatta Health Service has 15 acute funded state beds. These beds are used to provide:

• General / Sub acute care
• Post surgical / Medical care
• Respite care
• Palliative care
• Slow stream rehabilitation services
• Nursing home type care
• Hospital in the home

RESIDENTIAL AGED CARE
Bolga Court Hostel is a fully accredited 36 bed hostel providing permanent low level residential care and respite care. Lakeview Nursing Home is a fully accredited 15 bed facility providing high level residential aged care services.

MEDICAL CENTRE  
Tallangatta Health Service also incorporates Tallangatta Medical Centre. The Medical Centre provides services to both the community and to clients and residents of Tallangatta Health Service.

PRIMARY AND COMMUNITY CARE
We continue to provide diabetes education, women’s health, school nurse, podiatry, health and wellbeing programs, counselling services and social work and school dental services to community groups, clients and residents.

ALLIED HEALTH
Our Allied Health Team consists of an Occupational therapist and Physiotherapist providing services to inpatients, together with a range of services to community groups, clients ad residents.

HOME AND COMMUNITY CARE 
Home and Community Care (HACC) services are delivered directly from Tallangatta Health Service. Home maintenance, personal care, home care, meals on wheels and planned activity groups are examples of services provided to HACC eligible clients.

PARTNERING WITH OUR CONSUMERS
Effective engagement by Tallangatta Health Service with patients, residents, clients and consumers and the broader community is integral to more transparent and improved quality and safe healthcare. We do this by:

• Engaging with consumers to work actively as partners with clinicians in their healthcare.
• Empowering local communities to have a greater say in the planning, design, delivery and evaluation of their health services.
• Monitoring for efficient and effective healthcare delivery and
• Ultimately partnering with our consumers to provide a better health service and lifestyle outcomes for our community.

At Tallangatta Health Service our strategic aspirations: “Make the greatest possible positive impact on our community’s health and develop and utilise partnerships that add value to our effort” are our guiding principles to develop a robust and sustainable community engagement strategy and framework. The THS strategic plan further guides how we embrace all opportunities with our consumers. Our consumer’s input enable us to make more informed decisions for future service planning, guide us to think critically about the models of care and service we provide, and assist us in measuring our service and evaluating our systems of care and service. This consumer centred approach changes the service delivery paradigm from one of “doing to” to that of “working with”. This is a critical cultural shift in health care and paves the way for fostering a collaborative approach to care decision making and evaluation.