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Private specialist practice

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Profile Summary

We are seeking a motivated and proficient medical receptionist to be part of our small, dynamic and supportive team. Your role will involve ensuring the smooth running of a busy Vascular Surgery practice while actively contributing to its' growth and expansion over time. Working closely with the Surgeon, your key responsibilities include but not limited to:

  • Managing consulting days including making patient appointments, billing, organising further investigations and patient recalls.
  • Coordinating hospital theatre booking lists.
  • Ability to build and maintain professional rapport with patients to manage their smooth journey from first contact to completing appointments with the Vascular Surgeon. 
  • Provide accurate quotes for procedures and operations. Advise billing policy and out of pocket fees.
  • Reconcile payments, manage billing and chase outstanding accounts. 
  • Practice management general tasks.
  • Assist in facilitating marketing strategies and campaigns.
  • Networking with GPs, other health professionals and their staff

About you:

  • Previous experience in medical reception or similar. 
  • Well-developed interpersonal, written, and verbal communication skills.
  • Strong organisational and time management skills, and the ability to prioritise work according to urgency.
  • Ability to work both collaboratively and independently and escalate issues to management when necessary.
  • Punctual, reliable and responsible.
  • Knowledge of invoicing, receipting and chasing up accounts and debts is desirable but not essential.
  • Computer literacy in Microsoft Suite, Google drive and EFTPOS machines. 
  • Eligibility to work in Australia (permanent resident or citizen)
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Business Address
Randwick NSW 2031, Australia
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