Mission Statement

To support older Australians age positively by maintaining independence, dignity and individuality through the provision of quality accommodation, focused support services and lifestyle options.

Vision

To be a contemporary leader in the development and provision of residential lifestyle options for older Australians.

Philosophy

Torbay’s Philosophy is premised on going above and beyond in developing services, facilities, environments and our workforce, to enhance physical, cognitive and social wellbeing for our Residents, and their advocates.

Torbay Lifestyles & Care Limited is a public company limited by guarantee. The company is a registered charity and public benevolent institution

Torbay Aged Care and Retirement Village was commenced in 1974 and consists of 159 Independent Living Units and associated recreational facilities and service centres and a 165 care place Aged Care Facility.

Parklands Retirement Haven is a developing complex currently consisting of 23 Independent Living Units, a Community Centre with Swimming pool and a 72 place Aged Care Facility.

The Village Caterer provides all meals to Torbay and Parklands Retirement Haven aged care facilities. It also operates a successful catering company for Corporate and private functions.

Torbay Constructions is responsible for Torbay’s entire building program and also successfully tenders for and constructs outside contracts.

In 1938 Charles Inman left the Red Cross his home and property ‘Airlee’ on the Esplanade at Point Vernon to provide accommodation for elderly ladies. The deeds of the home were handed over by Cecil Inman, son of Charles Inman to Lady Wilson, wife of the Governor of Queensland, Sir Leslie Wilson. She accepted them on behalf of the Red Cross. By 1974 the Inman Home was operating at a loss and the Red Cross had to close it and the elderly lady residents were forced to find alternative accommodation. Only two found accommodation in the district and the rest were forced to move elsewhere. Don McBain and his wife Valerie had worked as volunteers in the Inman Home and called a meeting of concerned residents to see what they could do to prevent this happening again. They decided that there should be a permanent home for seniors in Hervey Bay to provide secure accommodation and to meet their ongoing needs. This concern and dedication still drives the organisation today.

Following the first meeting they launched an appeal for funds and had an overwhelming response. Mr Walter Burton, a blind pensioner, donated 10 acres of land adjoining his residence in Exeter Street Torquay.