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Being Open Theory course for GPs

Speciality Classification
General Practice ( GP ) / Family Medicine
Location
Online
Delivery
Online
Duration
30 minutes
Subject matter expert
e-Learning for Healthcare
Provider
eIntegrity
Endorsed By
Royal College of General Practitioners

This session describes how to communicate effectively and empathetically with patients and carers who have been involved in a serious adverse event. This session was reviewed by Khyati Bakhai and last updated in December 2014.

Learning Objectives

By the end of this session you will be able to:

  • Identify what is meant by 'Being open'
  • Analyse the summary of the national and international evidence base supporting 'Being open'
  • Identify the key elements for effective 'Being open' discussions

Following an adverse event, it is crucial to communicate with the patient and/or their carers about what has happened in a timely, empathetic and effective manner.


PRM123
Instructors / Speakers
Jane Carthey,
Patient Safety and Human Factors Specialist

Dr Jane Carthey is a Patient Safety and Human Factors Specialist who has worked in the NHS for 13 years, both at a local Trust level and for a national agency. Dr Carthey has applied human factors methodologies to understand the causes of incidents in healthcare in acute and primary care settings. Her expertise includes incident reporting, organisational and team safety culture, observational data collection, incident investigation, prospective risk assessment and improving communication between patients and healthcare staff when things go wrong.

Christine Johnson,
General Practitioner and Community Sub Dean, Nottingham University

Christine has worked as a GP in Nottingham since 1988.

Through her undergraduate work at the University of Nottingham as Community Sub Dean and postgraduate work as part of Health Education East Midlands, she has been involved in the delivery of education to both medical and multi-professional audiences with a particular emphasis on Quality Improvement and Patient Safety.

She represents Vale of Trent on the RCGP Council.

Delivery
Title
Being Open Theory course for GPs
Interest Areas / Topics Covered
-- GENERAL MEDICAL--
Location
Provider Type
Education Provider
Duration
30 minutes
Location
Online
Reference
2_02_05
Access Duration (in months)
12
Programs this course belongs to
Modules this course belongs to
Subscriptions this course belongs to
HealthcareLink has partnered with eIntegrity to let you learn online using the award-winning healthcare courses. Enjoy 24/7 access to high-quality ...
8 Course(s)
12 Month(s)
$990.00
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