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Human Factors and Patient Safety in Primary Care course for GPs

Speciality Classification
General Practice ( GP ) / Family Medicine
Subject matter expert
e-Learning for Healthcare
Endorsed By
Royal College of General Practitioners

This session provides an overview of the field of human factors, including the human factors challenges in primary care. It also provides explanation of why improving patient safety requires us to consider human factors when designing healthcare systems. This session was reviewed by Louise Newson and last updated in November 2014.

Learning Objectives

By the end of this session you will be able to:

  • Classify different kinds of human errors that occur in general practice
  • Explain patient safety risks in general practice using the Swiss Cheese model
  • Identify the error traps that result from limitations in the way the human brain works


Entry Requirements / Prerequisites

Before commencing this session you should:

  • Complete GPS_03-2_001 An introduction to Patient Safety in Primary Care
Instructors / Speakers
Jane Carthey,
Patient Safety and Human Factors Specialist

Dr Jane Carthey is a Patient Safety and Human Factors Specialist who has worked in the NHS for 13 years, both at a local Trust level and for a national agency. Dr Carthey has applied human factors methodologies to understand the causes of incidents in healthcare in acute and primary care settings. Her expertise includes incident reporting, organisational and team safety culture, observational data collection, incident investigation, prospective risk assessment and improving communication between patients and healthcare staff when things go wrong.

Christine Johnson,
General Practitioner and Community Sub Dean, Nottingham University

Christine has worked as a GP in Nottingham since 1988.

Through her undergraduate work at the University of Nottingham as Community Sub Dean and postgraduate work as part of Health Education East Midlands, she has been involved in the delivery of education to both medical and multi-professional audiences with a particular emphasis on Quality Improvement and Patient Safety.

She represents Vale of Trent on the RCGP Council.

Human Factors and Patient Safety in Primary Care course for GPs
Interest Areas / Topics Covered
Provider Type
Education Provider
Access Duration (in months)
Programs this course belongs to
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