Medical Receptionist jobs

Listing 5 jobs posted to this category within 90 days!

Job Type:
Posted By: HealthcareLink Support
Posted Date:
We are seeking a Medical Receptionist This role is responsible for managing front reception by welcoming our patients, making appointments, billing...
Wentworth Point NSW 2127
Job Type:
Posted By: GP on Ebley Medical Centre
Posted Date:
Experienced Medical Receptionist Required Experience working in a general practice environment Experience with Best Practice Software Medical...
Bondi Junction NSW 2022
Job Type:
Full Time
Posted Date:
Seven Hills NSW 2147
Job Type:
Posted By: Waterfront Medical Centre
Posted Date:
FT/PT Medical Receptionist Previous work experience in medical centres Experience with Best Practice Software and Microsoft Fluent English s...
Wentworth Point NSW 2127
Job Type:
Part Time
Posted By: Heart GP
Posted Date:
The Medical Receptionist is responsible for providing administrative support to the health care team to facilitate total patient health care managemen...
Eastgardens NSW 2036
About Medical receptionist jobs in Australia

Find medical receptionist jobs in Melbourne, Sydney, Brisbane, Perth, Adelaide, Gold Coast and across all cities in Australia.

Purpose and Mission

Medical receptionists are employed in hospitals, clinics and doctor’s offices. They greet patients and visitors, and are responsible for scheduling appointments, making and entering patient records, keeping inventory and ordering office supplies.

After gaining experience, some medical receptionists move up into practice management, IT or patient care. At least a high school diploma is required for this position, and some medical offices prefer to hire medical receptionists who have earned professional certifications or associate’s degrees.

Reports To

A medical receptionist may report to a variety of supervisors depending on the position and facility. At a doctor’s office, a medical receptionist will typically report to an office or practice manager, at a larger hospital or clinic, she may report to a mid-level administrator such as a department head or service chief.

Supervisory Responsibilities

Most medical receptionists will have relatively few supervisory responsibilities, although there are exceptions, especially in smaller organizations, where the receptionist wears several hats. Medical receptionists are responsible for maintaining patient medical records private as mandated by policy and law.


With a few exceptions, medical receptionist jobs only require one or two years of post-secondary education (focusing on software and clerical skills). Larger hospitals or medical groups typically prefer to hire candidates with at least one relevant professional certification.

Responsibilities of a Medical Receptionist

Although the job varies a good bit by organizational structure, the primary responsibilities of a medical receptionist typically include:

  • greeting patients and visitors as they enter the premises, and directing them to the person or department they are trying to find
  • managing the front desk and providing security passes to visitors as required
  • answering patients and supplier enquiries in person, by phone and via email
  • providing information as requested
  • using a software-based scheduling / booking system
  • preparing and offering refreshments
  • arranging future appointments and take payments for treatments.

If you are a medical or dental receptionist who is employed in a reception area that is less busy, you may be responsible for carrying out a broader range of tasks, including:

  • making arrangements for transport and travel
  • reserving and preparing meeting rooms
  • a range of basic clerical work
  • taking patient payments
  • ordinary bookkeeping ledger tasks.

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