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Purpose and Mission
A unit manager is roughly equivalent to a department head at most hospitals and clinics. Although there can be notable variability in the specific responsibilities of these mid-level administrators, unit managers are the primary point of contact between upper management and direct care staff.
In Australia, unit managers at hospitals and large clinics are often experienced nurses, often senior RNs or advanced practice nurses with master’s level equivalent training. Responsibilities of a unit manager typically include monitoring of patients and medications, as well as making sure there are sufficient resources and staffing for the smooth operation of the unit.
In most cases, a unit manager reports to the clinical director, head of operations or similar position.
Healthcare facility unit managers have a broad range of supervisory responsibilities. They are expect to supervise all nursing and other professional staff in their unit, as well as assist with scheduling, evaluation and training of staff.
A unit manager is typically an experienced RN. He or she likely has at least a bachelor’s degree and at least five years of management experience in a clinical setting. Most unit managers will have earned one or more professional certifications.
Responsibilities of a Healthcare Facility Unit Manager
A hospital or clinic unit manager has three primary areas of responsibility: