Medical Receptionist

• Enjoy delivering outstanding patient care
• Working a 9-day fortnight - an RDO every second week!
• Be part of a team that cares
   

About Us

Central Queensland Radiology (CQR) is a growing and innovative Radiology company that is dedicated to achieving excellence across its 20 quality assured practices, with one located in Emerald in Central Queensland.

CQR is part of the Imaging Queensland and Integral Diagnostics group, a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. As the 4th largest radiology provider in Australia, Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.

About The Role

We have the opportunity for a motivated Permanent Full-time Medical Receptionist to join our busy front desk reception. Based at our Emerald Hospital location, you will deliver outstanding customer service in patient care to support our fully comprehensive practice that includes X-ray, Ultrasound and CT Scans.

Your Responsibilities Will Include
 

• First impression of the practice as you meet and greet patients at the front desk.
• Booking patient appointments - experience phone and face to face Booking systems ideal.
• Cash handling and patient account processing/billing to include Medicare claiming and Health funds by applying Medicare rules.
• Complying with procedures, policies, regulations and standards
• Liaise with our valued referring doctors and patients for delivery of patient medical results
   

About You
 

• Medical, Dental, Allied Health Care, Hospital or Radiology, Medical Imaging experience
• Aptitude for understanding medical terminology - ideally an exposure to Medical Imaging
• Medicare accounts experience preferred
• Bookings system knowledge and strong computer skills - Karisma or Kestrel preferred
• Excellent presentation, a high level of communication and patient care skills - be welcoming and friendly!
• A can-do attitude that builds rapport with patients, staff and professionals easily
• Flexible approach and the ability to work with varied teams
• Integrity, respect and professionalism
   

For You
 

• A career with a leading health care provider that cares for our employees and values their contribution to our company
• Latest technologies and innovative culture
• Paid parental leave, discounted Health Insurance and Gym Membership and salary sacrificing options available
• Regular social activities and strong team environment
   

This permanent full-time position will be working a 9-day fortnight (An RDO every second week!), 38 hours a week, between the hours of 8.00am and 5.00pm Monday to Friday.

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