Receptionist

CLIENT RELATIONSHIP ADMINISTRATOR - RECEPTION

We are looking for a reception superstar to join our team!

- Professional practice in Southwest Sydney with a large team of psychologists and a supportive team environment.

- The position is full time casual to commence with view to permanent employment for the right person.

- Hourly rate based on skills and experience.

The Role

- The successful applicant will be confident and responsible for all front desk duties including providing a superior level of customer service while juggling competing demands.

- Greeting and checking in clients, answering calls, booking appointments, invoicing and receiving payments.

- Responding to phone and email queries from external stakeholders with professionalism.

- General administrative tasks including typing, filing, scanning, faxing, confirming appointments, preparing written correspondence.

- Calling clients to rebook and to collect payment when required.

- Efficient and accurate management of all client data, appointments, procedures, clinical files, correspondence and accounts with an emphasis on confidentiality.

- Other duties as directed by the Practice Manager and Principal Psychologist.

The ideal candidate will have the following attributes:-

- Previous experience as a medical/allied health receptionist.

- Previous experience working with Coreplus software will be highly regarded or a similar system.

- Familiarity and proficiency with MS Office applications.

- Have a sound knowledge of Medicare.

- A professional and articulate manner, and a warm, compassionate and caring attitude towards clients.

- Initiative and a pro-active attitude, and the ability to multi-task and prioritise workloads in a fast paced and ever-changing environment.

- Excellent organisational and time management skills.

- High level of attention to detail and accuracy.

- A problem solver who can think outside the square.

- Excellent people skills to relate well to clients, staff and other health care professionals.

- Enjoy working in a team environment and wanting to commit to long term employment.

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